Tuesday, December 06, 2016

iPhone Repair, Apple or Not

I get many many calls from customers looking to get their iPhones repaired who are shopping around for the best price in town.

Well, the best price in town could be Apple.

Here is why you want me to fix your phone or why you want Apple to do it.

On an iPhone 6S, an iPhone 7, an iPhone 6 plus, an iPhone 6S plus or an iPhone 7 plus, apple is cheaper... hands down. As long as it is only a screen repair and you don't have water damage or any other reason for them to push you to the "SCREEN AND ADDITIONAL DAMAGE" option, you are better off with them.

An other advantage with Apple, you'll retain your warranty if you have any left. I void warranties!!!

Now, to the convenience factor (:

- I have the parts on hand and you don't need a "GENIUS BAR" appointment...
- You don't need to drive to Gilford Mall in Surrey or Coquitlam Center.
- I do all my repairs right before your eyes, not in the back of a store where you have no clue what is going on with your phone that has all your personal life on it... like some other shops.
-Warranty; if you are out of warranty, you have nothing to loose. I use original parts and warranty my work to my customers' satisfaction. I'm not happy until you are.

Here is what Apple Canada Charges as of Dec 6, 2016...


Sunday, June 07, 2015

iPhone 6 Repair

Since the iPhone 6 release in September 2014, their user base has continued to grow steadily. All Canadians stuck in their iPhone 4 - 3 year contract are finally off the hook and able to purchased the newer, faster, slicker and bigger phone. The newer 6 and 6 plus are just as vulnerable to breakage as their older counterpart. I personally find them the most slippery of all iPhones and for my first time,  I started using a case.

So if your iPhone decides to fly out of your hand or you inadvertently sit on it, since your only pocket that's big enough is your back pocket, please call text or email Fraser Valley iPhone Repair.

We continue to use original parts and perform our repairs on front of you.

For the most professional service in the Fraser Valley, call us.  

Thursday, March 05, 2015

Buyers Guide to Used iPhones and iPads

There has been an increase in the number of support calls I receive from people purchasing second hand iPhones and iPads who find themselves unable to use their new devices.

Apple's iCloud Activation System is requesting the password from the previous owner in order to activate the device and the new owner is completely unaware of this information and unable to get help from the seller.

To give you a bit of background on the new security measures that were put in place by device makers like Apple and associations like the Canadian Wireless Telecommunications Association (CWTA) in Canada. These new measures help ensure that devices that are lost or stolen can find their way back to their original owner or become unusable by the party who finds the lost device. 

In the case of the Apple devices like the iPhones and iPads, it is now easy to protect your device by simply turning on the "Find My iPhone" setting under the iCloud setting panel. 

The Canadian Wireless Telecommunications Association has also helped curved down the number of stolen devices in Canada by allowing to report your lost or stolen device to your cell phone carrier. The device will be placed on the list of devices that can no longer be activated in Canada. This is where shoppers for used devices need to be extra careful. 

Many unscrupulous person might try to resell devices that were acquired through nefarious channels. BE CAREFUL !

Here are a few tips to consider before buying a used device:

1. Is the seller the original owner? Does he have the receipt proving ownership or even the original box?

2. Check Apple's Web Site to see if the device is under iCloud Activation Lock via the following URL: https://www.icloud.com/activationlock/

Activation lock verification should be done from a desktop browser. You will also need to provide the EMEI or Serial Number of the device. Ensure you are getting this number from the device itself. Don't let the seller give you a number over the phone or in an email... They could give you a totally different number. 

3. Check the Canadian Wireless Telecommunications Association web site to ensure the device has not been flagged there. 

4. If the device is at the setup screen, Ensure you can get through the entire setup. You will need a SIM Card for the corresponding carrier (Most iPhone are lock to a particular carrier).

You will also need access to 3G/LTE or Wifi Network for the iPhone to reach Apple's server and verify that the device can be Activated. 

In this step, you do not need to enter your Apple ID or to pick a Password, you can always redo these steps later by erasing the device and setting it up after you know it is good to go. 

5. If the device is already activated and has not been erased, ask its owner to erase it prior to purchasing. Prior to erasing it, ensure they turn off find my iPhone. 

6. If you have acquired a device from a friend or family member and they forgot to deactivate Find My iPhone prior to handing you the device, they can also login to https://www.icloud.com  using their Apple ID and remove the device from their list of devices. This is easier and more secure than asking them to give you their password. This should also be done from a desktop browser. 

If you follow these few tips, I can't guarantee that crooks won't get you but it should save you from the majority. One tip I always give people when buying used devices is that you must trust the person you are buying the phone from 100%. Used phones can have so many issues. 

- Water damages
- Bad batteries
- They were repaired by non-experienced technicians using sub-par parts
- Faulty hardware, wifi, camera, speaker, microphone, buttons, etc.

I hope these few tips will at least help 1 of you out there looking for a used iPhone or iPad.

Monday, December 22, 2014

iPhone 5S Screen and Home button replacement

Here are the Before and after pictures of an iPhone 5S I repaired today. The home button was completely gone and the screen smashed. Unfortunately the Touch ID capability of the phone is lost for ever as these buttons are paired one-to-one with the motherboards. 

Saturday, December 20, 2014

iPhone 5c Screen Replacement in Mission

A big thanks to Igor at DigitalAbby in Mission for the referral. I helped one of his customer who wanted to repair her grand-daughter's iPhone 5c as a Christmas present.

Here is what the phone looked like prior to me repairing it.